Friday, 9 April 2010
Pick n Pay reviewed... a competition entry
Pick n Pay is embracing Twitter , and they asked people on the network to review the brand. I think there's a prize involved somewhere, but regardless, I thought I'd give it a bash anyway!
My experience of Pick n Pay is mostly of the stores at the Norwood Mall and at Greenstone Mall. As far as branding goes: the shops are slick, give the impression of being well organised, cohesive, you know exactly which company you're shopping with when you're instore (product lines are available in both - you could really be in any Pick n Pay anywhere), and there really is just about anything you could possibly think of, available for purchase. Their organic stuff is well branded, and often the same price or less than the chemically 'enhanced' veggies, which is a win in my books.
The Norwood shop is a vast improvement on the grubby, dingy (very big) hole that it was before the mall was renovated, and it has actually scored points with me for being half the size: it's not quite such an intimidating shop to negotiate and navigate around. The shop's big and comprehensive kosher sections are very popular with the Jewish community, who form such a big part of its customer base that the Norwood shop is probably the only quiet one in the country, on a Saturday.
The Greenstone shop has been great from the get-go.
What lets the brand down?
At Norwood, there seems to be a problem with supply chain management - basics like milk and bread are often out of stock late in the afternoon, when working moms like myself dash past to stock up during the week. While most of the staff are friendly, there are several that really seem to be doing you a favour by ringing your goods up.
My biggest complaint with Pick n Pay is the way they handle things when a price is incorrect. If the price on the shelf is less than the price that is rung up on scanning, you are entitled to a refund (and I think another one free, not sure of the details there). That can't happen at the till though - you have to pay the too-much amount, and then shlep over to customer services, explain your whole story, and have a very bored person dawdle to the shelf to get the offending tag, and then take ages to process the refund that is due. This, Pick n Pay, is your mistake. Don't make your mistake cost me my time.
However, on the whole - prices are cheaper than most other spots (except for nappies - watch out on those), and there's the advantage of literally being able to buy everything you need from one shop. Just one. Which when you're counting pennies and hoarding moments, is a winner.
Thursday, 8 April 2010
To Wii or not to Wii
Out and about in Jozi
Would you share your job?
Random thoughts and catching up

Seeing red, and how to deal with it.
This morning was an early one – up at 5h00, with both boys wanting different things, from Easter eggs to Cbeebies. I’m comfortable with the TV as my (very happy) helper at that time of the morning, and with boys settled in front of Mr Maker, I snuck off to check mail on my computer in the next room.
I smacked his pyjama’d bottom, told him that he is not allowed to throw things at me, and told him to go to his room. When he sat there apologising in tears, I thought of all those experts that tell us to be consistent and mean what we say, and I insisted that he go to his room, eventually resorting to carrying him there to prove my point.
And then I stopped and thought about it (which I probably should have done before the part where I saw red). This whole scene started because both my little boys wanted to be with me, and Daniel particularly wanted my attention. When he didn’t get it in the way that he was hoping for, he got frustrated, and angry. Which made me angry. But why am I allowed to get angry, and he is not? If he is allowed to get angry (which I believe he is), just how do I teach him how to express that anger? And how do I control my own emotions when I am frustrated (at being up at the crack of dawn) myself, and just want a little bit of space?
I know I am the adult in this, and I know it is my job to teach him how to deal with his feelings in a constructive way.
But I don’t think I did a very good job of teaching him, or setting a good example, this morning. How do other parents deal with their little ones’ frustration.
*A note: This is only the third time in his nearly five years that I have smacked Daniel on his bottom. I believe that there is a time and a place for a smack on the bottom, but never with anything other than my hand, and more for effect than injury. I don’t think that his actions this morning deserved my response, which is why I’m disturbed by it, and would love to how other parents deal with this type of situation.
Originally submitted to JoziKids
Rights and responsibilities – an unbreakable union.
As South Africans, we are quick to brag about our Bill of Rights – one of the most comprehensive in the world. The rights of everyone from prisoners to old people are protected – the rights of children too.
Yes, we have the right to free speech. We also have the responsibility to moderate our words to be constructive and honest.
We have the right to equal protection before the law. We have the responsibility to follow that law, respecting our fellow citizens while doing so.
We have the right to practise our religion of choice. We have the responsibility to tolerate the religion of others, and to understand what we have in common with them. You’d be surprised at how much that is…
We have the right to assemble to demonstrate our dissatisfaction with something. We have the responsibility to respect the property on which we choose to exercise this right.
We have the right to fair labour practices. We have the responsibility to work hard, be honest, and earn the money that we are paid.
We have the right to an environment that is not harmful to our wellbeing. We have the responsibility to look after it ourselves, whether it is recycling or spending our money with ecologically responsible suppliers.
We have the right to health care. We have the responsibility to make wise decisions about our own health and wellbeing, whether that is by choosing healthy food, or monogamy.
We are blessed to have these rights, among many others. Our biggest responsibility is to teach these rights to our children – and to teach them that these rights come in tandem with responsibilities. Teaching them that someone else is always to blame for what is wrong in their lives, that someone else must always fix the damage, is simply irresponsible.
Originally posted on www.jozikids.co.za
