After our temper tantrums, throwing of things around the office and hurling general verbal abuse at Dial Direct, we were compelled to admit that they were in their rights not to pay us a cent on our insurance claim. They told us to arm the alarm, and we didn't. They were right. The assessor was wrong for leading us to believe that the matter would be negotiable, after sitting with Brett for four hours counting every bean in our whole house.
They will however pay to repair the dining room wall that was damaged when the burglars broke in, and they will pay to paint one wall (how 80's is one wall in a different colour) once the repairs are done. AFTER a R500 excess. Not going to bother, really. The dining room door is now impenetrable (we hope) behind 3 chains and 5 padlocks, and we'll just hang on until we can replace the whole door, like we should have months ago.
Sigh.
No comments:
Post a Comment